Customer Service for Quality Jigsaw Puzzles

Customer Service Hours

Monday – Friday 12:00 PM – 5:00 PM Eastern Time
Closed on Weekends and all Major Holidays

Call 732-952-3651 to speak to a customer service representative.

Credit Cards

Credit card orders are processed and shipped within 24 hours, if placed before 5:00pm EST M-F; otherwise shipped within 48 hours.

Check or Money Order Procedure:

Please call in order for Order I.D. #, which is to be written on your check or money order. Calling in the order will guarantee your items to be in stock when payment is received.  Check or money order must be received within 10 business days of order or the order will be canceled without any notification due to in-completion of order. Orders placed by check are held until payment is received and cleared.

Please make check payable to:

Puzzles & Beyond, LLC

Please write Order # on the check or money order.

Please mail to:
Puzzles & Beyond, LLC
PO Box 304
Old Bridge, NJ 08857

Orders will only be processed once payment is received

Gift Wrapping

Gift wrapping available for $4.25 per box – FOR ALL OCCASIONS

Sales Tax

Sales tax is collected only for orders shipped to New Jersey at 7%.

International Orders

International Orders are available to various countries. If the desired country is not listed please call Customer Service to get an approval.  Orders may take up to 10 business days to process and ship, depending on method of payment.

Due to manufacturer policies, missing pieces can only be replaced pending an additional shipping charge for any International Order. Please contact customer service before submitting any information to the manufacturer.

100% Satisfaction Guaranteed

At Puzzles & Beyond, LLC, we guarantee 100% customer satisfaction on our products. We only do business with reputable companies that stand behind their products. If the products get damaged during shipping, which isn’t a common factor, we place a claim with UPS, enforcing our guarantee.

jigsaw puzzles