About Us

Our Mission

Puzzles & Beyond, an internet retailer, is committed to providing professional, compassionate and quality customer service care to all our customers and to meet the changing needs of each individual.

Our Vision

Believing in our future, we strive to be the best reliable and trust worthy store with a large selection and excellent customer service at a great price.

Our company was formed in 2005 with the purpose of providing an affordable product with our extraordinary customer service. Through the dedicated efforts of our staff, we are committed to developing and providing the finest customer service for our customers. We will assess, plan and provide services based on changing needs.

Our Values

We take "Pride In Caring" as our commitment to provide the highest quality care for our customers.

We strive to provide services with a focus on convenience that meet our customers' needs.

We believe in a strong and committed relationship with our staff to enhance and ensure quality, state-of-the-art care and service. We remain committed to customer service training, education and continuous scenarios for all our staff members.

We appreciate the work, commitment and loyalty of our staff whose skill and caring enhance our service and foster the goals of "Pride In Caring." We recognize that they are a most important asset in the history and future of Puzzles & Beyond.

We strive for each of our customers to experience what we ultimately want as online shoppers: Great Service, Great Products, Security, and a Fast Shipping Time.

Our Philosophy.....Pride In Caring

Puzzles & Beyond is committed to providing excellence in service in addition to a reliable and trust worthy online store. Toward that goal, a philosophy was formalized called "Pride in Caring." Everything we do at our facility -- preparing our staff, performing routine service, explaining policies to customers -- is guided by the philosophy that we should go the extra mile to treat customers with kindness and concern, and to meet their individual needs.

Thank you for visiting us here at PuzzlesAndBeyond.com, we look forward to hearing from you again and hope you will bookmark our site.